address

〒550-0015
1-14-28 Minamihorie, Nishi-ku, Osaka-shi, Osaka Yamago Building Middle 2nd floor

Officer name

Representative Director: Kim Chigen

Product price

Display for each product

Required amount other than the product price

• Shipping: 880 yen nationwide (tax included)
• Free shipping when the total amount is over ¥ 11,000
• Convenience store / Pay-easy Fee:
• The payment settlement fee "190 yen (tax included)" will be borne by the customer.
• Convenience store / Pay-easy payment will be made after deducting the refund procedure fee of 1,500 yen for refunds in case of cancellation due to customer's convenience. Please note.

Payment Method

Credit card information is not held on this site and is strictly managed by the company, using SSL (128bit) encrypted communication.
In the case of convenience store payment, KOMOJU will inform you of the payment slip number.

• Credit card (VISA, MASTER, JCB, AMERICAN EXPRESS, Diners)
• Convenience store settlement
• Pay-easy payment
• Bank transfer
• Amazon Pay
• Apple Pay
• Google Pay
• PayPal
• PayPay

Due date for payment

• Credit card: It depends on the closing date of the card company you use and the contract details. Please check with each card company.
• Pay-easy payment: Please pay using the Pay-easy payment method when ordering products.
• Bank transfer: The product will be shipped after payment is confirmed. If payment cannot be confirmed within 7 days, it will be canceled. be careful.
• Convenience store payment: The product will be shipped after payment is confirmed. If payment cannot be confirmed within 7 days, it will be canceled. be careful.
• Amazon Pay: It depends on the closing date of the card company you use and the contract details. Please check with each card company.
• Apple Pay: It depends on the closing date of the card company you use and the contract details. Please check with each card company.
• Google Pay: It depends on the closing date of the card company you use and the contract details. Please check with each card company.
• PayPal: It depends on the closing date of the card company you are using and the contract details. Please check with each card company.
• PayPay: The product will be shipped after payment is confirmed. If payment cannot be confirmed within 7 days, it will be canceled. be careful.

About shipping overseas

EMS shipping

https://www.post.japanpost.jp/

• Shipping fee will be added to the displayed total amount.
• We will ship by EMS or YAMATO (international mail)
• Orders from outside Japan will be exempt from the payment of Japanese sales tax (10%). In this case, only the shipping fee will be charged.

About tariffs

Customs duties, other import taxes and customs fees may be levied on the purchased goods at the time of customs clearance in the receiving country.

These costs will be borne by the recipient, so please pay directly to the delivery company or customs broker at the time of delivery.

Please note that the rules regarding taxes and customs fees vary from country to country, so please contact the customs office of the receiving country for details.

For overseas, it will usually be shipped within 7 days after the order is confirmed (sales contract is concluded).

How to handle returns

Immediately after receiving the product, please check the condition of the product and whether there is any difference with the order details. We do not accept order cancellation due to customer's convenience (size does not fit, order is wrong, image is different, etc.) after ordering.

* Please note that some products (knit materials, stretchable materials, etc.) may have a slight error (about 1 to 2 cm) from the measured values in the size chart, and damage to the shoe box is not a reason for return.

We will accept returns and exchanges only if there is damage, defects, or misdelivery when the product arrives.

In that case, we will notify you in advance by e-mail of 082 + ONLINE STORE (cs@082plus.com) and return it, and we will exchange and refund the item only if the item arrives within 7 days.

Please note that we will not be able to accept returns or exchanges under any circumstances if it is more than 7 days after the item arrives, even if it is unopened.

All of the following conditions are required for the above returns or exchanges:

• The item you wish to return or exchange is unused. (If the product tag is not attached, it will not be recognized as unused.)
• Please return the product accessories, accessories, invoices, etc. as they were delivered.
• Others must be specified separately by us.

Even within 7 days, we cannot accept returns (refunds) or exchanges of products that fall under the following items.

• Products that have been used even once
• Products that have been soiled or damaged due to customer's negligence
• Products that have been processed by the customer, or products that have been repaired or cleaned
• When the product package, etc. is soiled, damaged, lost, or destroyed

Due to the characteristics of browsing on a computer or mobile terminal, the image of the product may differ slightly from the actual color depending on the browsing environment of the user.

Please note that the color of the image is not treated as a defect of our company.

About shipping fee for returns and exchanges

• When a product different from the ordered product statement arrives
• When a product with initial defects (damage, scratches, dirt) arrives

We will bear all shipping charges for returns / exchanges.

* If we cannot prepare a replacement stock for the product, we will accept returns.

Distributor contact information

TEL: 050-3557-0882

MAIL: cs@082plus.com